06 Channel Integrations
Get the online customer service to AI.Buyers don't have to change places.
Website bubbles, public signs, applets, Apps and electric shops, with the same engine available at existing entrances. AI first; no answer, no transfer. It's only a platform for official transmission and transmission.
Owned Channels
Four types of site. New color console.
Round bubbles, bottom bars, side tags, card entrances. Public IDs, applets, and Apps can also select a separate session style and brand colour. The next page opening is effective when saved without changing the code.
- Website: Scripts inserted into the registered domain name page; command queue available Integration Plugins
- Public sign: Fullscreen H5, or raw message echo (AI first)
- Applet: Open the server page with web-view after configuration of business domain names
- App Visitors: Official shell or system WebView opens the consultation page and does not misuse the agenting desk
Platform Session
Reply to shop conversations from the duty desk
Configure credentials and callbacks for supported channels in Channel Integrations. Store connections require official authorization and testing with a real account; availability is not guaranteed. Buyers stay in the original conversation, with AI replies and agent follow-up on supported channels.
Douyin direct messages currently cannot connect to KeBao AI support. Platform policy restricts the relevant permissions for mobile and website apps. Credentials or QR authorization do not remove this restriction. Read the official Douyin announcement.
Next
After the news came in,
Setup
Find the embed snippet under Access Code and channel credentials under Operations > Channel Integrations
This page describes capacity only. Copying scripts, returning URLs, and store keys are recorded in the Admin Console.